What happens to what you tell us when you join the waiting list. Written to be read, not to be survived.
Last updated 11/09/2026
The short version
Who we are
Hubsole is operated by [COMPANY NAME], registered in England and Wales, company number [NUMBER], at [REGISTERED OFFICE ADDRESS]. In data protection language we are the data controller — the ones who decide what is collected and why, and who are answerable for it.
You can reach us about anything on this page at [PRIVACY@HUBSOLE.COM].
Fill these four in before you promote the page. Until Hubsole Ltd exists, the controller is whoever actually holds the data today — you personally, or Seeforth Services Ltd. Name the real one; naming a company that does not yet exist is worse than naming yourself. Update it when Hubsole Ltd is incorporated.
What we collect
When you join the waiting list we store:
| What | Where it comes from |
|---|---|
| Your name and your firm | You typed it |
| Your email address | You typed it |
| Your phone number, if you chose to give one | You typed it — it is optional and the form says so |
| Where you are based | You typed it |
| Your five answers about how your firm works, what you have tried and roughly what you spend | You chose them |
| The word your firm uses for a unit of work | You typed it into the page |
| The date and time you joined | Recorded by our server |
| The country you were in | Our hosting provider tells us the country. We do not store your IP address. |
What we do not collect
Why we hold it
We use your details to run the waiting list: to contact you about your place, to arrange a call, and to tell you when we can take your firm on. We use your five answers to understand your firm before we speak, so the conversation starts somewhere useful rather than at the beginning.
Our lawful basis is your consent — you ticked a box that said we may email you about Hubsole, and you can withdraw that at any time by replying to any email or writing to the address above. Withdrawing it does not make anything we did beforehand unlawful, and it does not cost you your place on the list unless you ask us to remove you entirely.
Where it is kept, and who else touches it
| Who | What they do | Where |
|---|---|---|
| Cloudflare | Hosts this site and stores the waiting list database on our behalf. They process it only on our instructions. | Database located in Western Europe |
| Vimeo | Serves the video — but only if you press play. Until you do, your browser never contacts them. We have also asked their player not to track you. | Vimeo's own infrastructure, under their privacy policy |
That is the entire list. Nobody else receives your information, and we do not sell it, rent it, or pass it to anyone for their own marketing — not now, and not if the business is ever sold without telling you first.
If you later add an email service, a CRM, or anything else that touches this data, it must be added to that table on the same day. A privacy notice that has fallen out of step with what you actually do is worse than none.
How long
We keep your entry while you are on the waiting list and for [12 MONTHS] afterwards, so we can pick the conversation back up if your timing changes. After that we delete it. If you ask us to delete it sooner, we do it straight away.
Pick a period you will actually honour and put a reminder in your own diary to enforce it. "We keep it until we do not need it" is not a retention policy.
Your rights
Under UK data protection law you can ask us to:
Write to us at the address above. We will answer within one month, and it costs you nothing. Given what we build, you will appreciate that being able to take your data and leave is a principle we would struggle to argue against.
If we get it wrong
Come to us first and we will try to put it right. If you are not satisfied you can complain to the Information Commissioner's Office, the UK's data protection regulator, at ico.org.uk/make-a-complaint or on 0303 123 1113. You do not need our permission and you do not have to come to us first.
Changes
If what we do with your information changes, this page changes with it and the date at the top moves. If the change is significant and you are on the list, we will email you about it rather than hope you notice.